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Airspan is a multi-award-winning 4G and 5G RAN vendor that supports cloud-native open architectures and boasts close to one million cells deployed in the most cutting-edge tier one networks and vertical applications across the globe.

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CUSTOMER SUCCESS MANAGER

PRODUCT MANAGEMENT  •  AIRPORT CITY, ISRAEL

Job Ref: 1119

Project manage various departments and activities in the company where complicated solutions are required by customers.
Take responsibility for all customers’ operational and post-sale activities such as:

  • Lead customer NPI Trials/Demo’s, including coordination between various internal departments (R&D/CS/Planning/Export)
  • Customer complaint solving, together with QA/CS teams
  • Provide assistance and help solve payment issues
  • Responsible for accompanying customer’s PO’s and requirements from the point of customer quotation through delivery at customer site
  • Manage customer’s sales forecast, compile data and translate it into valid input for the planning/production team
  • Initiate and lead sales-related processes in Operations department
  • Communicate all relevant operational info to customers and sales
Requirements:
  • BSc or P.E. in Industrial Engineering/Electronics/Marketing/Logistics
  • Operational project management or Sales-Operation experience
  • Logistics experience within a company and creating Logistics process with customers
  • Basic knowledge of industrial production processes, preferably in the electronics industry
  • Minimum of 3 years proven experience working with customers in the telecom sector abroad
  • Highly skilled in ERP systems + MS Office + PDM systems
  • Creative, with strong analytical capabilities
  • Hard working and enthusiastic, willing to sometimes work extra hours, including weekends
  • Excellent interpersonal and communications skills
  • Assertive, a team player and a leader
  • Excellent English skills – reading/writing/speech
  • Other languages are an advantage
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